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disable AWR legally.

Oracle have responded, possibly to Mark Brinsmead's blog, possibly (given the package dates) because they already were aware of the issues, or maybe for some other reason. Anyway, there is, as of yesterday a supported method (go on call the support analysts I dare you) for disabling AWR.  Metalink Note  436386.1 has the details. There's a suggestion that this is also available on OTN - one assumes for the Express Edition customers though I don't see it yet.

I find this interesting because it suggests some interesting things, not least about web2.0 (aka a more interactive web) that Justin blogged about a while ago. It seems to me that maybe Oracle is understanding community interaction. When 10g came out and it became apparent to me that ASH etc were unavailable to SE users (we used SE at my employer back then) I started a petion. I got a similar response in terms of numbers, the petition was also discussed on usenet. I got this reply at the time, in public, from a relevant Oracle employee (at the time)

 

 

I will follow up here as I was involved in the initial and subsequent decisions, and while the petition is useful as part of the decision making process, the dialog is typically more useful.

 

Remember that SE and SE1 are targetted at small enterprises or departmental deployments, running non-mission critical applications, on small machines, typically with less than a couple of 100 of GB of data, typically with a small number of users (perhaps no more than 100 concurrent), and where we do not believe there is a full time DBA, if any at all. Anybody outside of these simple criteria we think is actually running EE (and we have this user base surveys that seem to back this categorization up)

As such, the full functionality of Diag and Tuning pack seemed to be overkill given this target environment.

Now either we have the target wrong, in which case some demographics about what people are actually doing with SE or SE1 would help, or the full functionality of the packs are required for even very simple environments, in which case we have the product wrong, or something in-between is required, in which case I would love to hear what people think should be in the in-between.

 In other words, we have customer intelligence and so we know what you want, AWR,ASH etc provide no benefit to SMEs and departments and so on.

It seems to me that the apparent rushing out of a newly supported package in response to a blog and petition suggests that Oracle are getting that customers count in a way  that they didn't two years ago. This is great. It also unfortunately suggests that the licensing is not planned to change post 11g. Otherwise why release the package. If so please still sign the blog entry. And Oracle make damn sure that SE installs run this script as part of installation. You know that it makes, legal, sense.

 

But "Support" is different

But "Support" is different from "Licensing". That is, you can be licensed to have an Oracle database but not have Support (and therefore access to Metalink). So you can't use the option, and can't find out how to turn it off.
Of course someone outside Oracle could replicate the information from the Metalink note and make it available to people not paying for support....but aren't Oracle in the process of suing a competitor for doing just that.

OTN

The note does say that the package will also be available on OTN, so I guess licensed but unsupported customers can also get it there when it arrives. I do question the wisdom of running a product like Oracle without support though. Better not be 9.0.1 for example.
Niall Litchfield
Site Owner
orawin.info

Stay on target

>running non-mission critical.... Now either we have the target wrong
Yes, I think they do, or at least did.

Not in response to the blog, except for the schedule

Hi Niall,
As a result of phone calls and emails I exchanged with Oracle types I can confirm that the package was definitely not written in response to Mark's blog-- They were clearly already aware of the licensing & liability conundrum. However, the fact that the note was as yet unpublished did take the person I was chatting with by surprise, since it had been written "a couple months ago". When I told him no really no-one has this, no-one knows this, it's not published, he accelerated the publication process.
That's why I wrote that we thank Mark for the timing of the release of the package.
I don't think that takes anything away from your point of view that something is changing within Oracle in terms of actually engaging the community, reading the blogs, and becoming responsive to them, and that that's a good thing. In fact I wrote something similar in my post detailing the conversations.
Cheers
Paul

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